What is a FENSA certificate?

A FENSA certificate is an official document that confirms your replacement windows or doors were fitted by a registered installer and meet current Building Regulations. FENSA stands for the Fenestration Self-Assessment Scheme, a government-authorised body set up in April 2002 to improve standards in the window and door industry.

When an approved installer replaces your windows or external doors, they self-certify the work through FENSA. You then receive a simple digital or printed certificate proving the installation meets thermal performance rules, safety glazing requirements and ventilation standards. It also confirms the work was notified to your local authority, so you don’t need a separate Building Control inspection.

It is important to note that a FENSA certificate only applies to replacement windows and doors. You do not need one for:

  • New windows in a loft conversion.
  • Windows installed as part of a new build or extension.
  • Conservatories or porches (in most cases).

It also isn’t a product warranty. It’s purely proof of Building Regulations compliance. Most homeowners file the certificate with their property documents, as solicitors will ask for it if you sell your home. If your installer was FENSA-registered at the time, you’ll always be able to request a re-issue if you misplace it. On this page we cover: 

What does a FENSA certificate cover?

A FENSA certificate confirms that your replacement windows or external doors were installed correctly and comply with Building Regulations. It shows that the work was carried out by a registered installer and has been officially recorded without needing a separate inspection from your Local Authority Building Control team.

Here is what a FENSA certificate covers:

What it Confirms What it Means for Homeowners
Building Regulations compliance Your replacement windows or doors meet required standards for energy efficiency, ventilation, safety, and weather performance.
Approved, registered installer The contractor who carried out the work is officially FENSA-registered and authorised to self-certify installations.
No need for a council inspection The installation is automatically notified to your Local Planning Authority, so you do not need Building Control to visit.
Safety glazing compliance Any glass installed in ‘critical locations’ (e.g. doors, low-level glazing, bathrooms) meets safety requirements.
Energy performance compliance Your new windows meet minimum thermal performance standards, helping with heat retention and reducing energy waste.
Insurance-backed guarantee (usually included) Most FENSA installers must provide an insurance-backed warranty, protecting you if the installer ceases trading.
Proof for future buyers The certificate is accepted by solicitors and surveyors during a sale, preventing delays or legal issues later.

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When you do need a FENSA certificate

You only need a FENSA certificate when replacing windows or exterior doors in your home. In these cases, the certificate acts as official proof that the installation meets Building Regulations and was carried out by a registered installer. If you are unsure whether your glazing work requires certification, the points below explain the situations where a FENSA certificate is essential.

Replacing existing windows or doors

If you remove old windows or external doors and install new ones in the same openings, the work must comply with Building Regulations. A FENSA certificate is the simplest way to prove this, as the installer self-certifies the work.

A FENSA-registered installer carried out the work

Only installers who are part of the FENSA scheme can issue a certificate. Once the job is completed, the certificate is generated automatically and sent to you.

Selling your home

Solicitors will ask for a FENSA certificate for any replacement glazing fitted after April 2002. Without it, the sale may be delayed while you provide proof or arrange indemnity insurance.

Proving glazing meets Building Regulations

The certificate confirms compliance with rules on energy efficiency, ventilation, safety glazing and structural performance, giving you clear documentation for future reference.

When you do not need a FENSA certificate

Not all window installations require a FENSA certificate. New openings created as part of a loft conversion, extension, or new build fall under Building Control, and some types of glazing work are exempt from certification entirely. The list below explains the most common scenarios where a FENSA certificate is not needed, so you can understand exactly which rules apply to your project.

  • Windows fitted as part of a new extension: Any glazing installed in a newly built extension is signed off by Building Control, not FENSA.
  • Windows fitted in a loft conversion: Rooflights and dormer windows in a loft conversion are inspected under Building Regulations. FENSA does not apply because the work forms part of structural building work.
  • You used a non-FENSA installer and obtained a Building Control sign-off: Homeowners can choose any installer. If they are not FENSA-registered, you simply notify Building Control and receive a completion certificate instead.
  • Glass-only replacements: Replacing broken or misted panes without changing the frame does not require a FENSA certificate.
  • DIY window installation: If you install the windows yourself, you must use Building Control to inspect the work. DIY installations cannot be covered by FENSA.
  • Windows installed before April 2002: FENSA certificates did not exist before this date, so older properties will not have one.

How to check if you already have a FENSA certificate

If your windows or doors were replaced after April 2002, there is a good chance a FENSA certificate already exists. The easiest way to check is through the official FENSA online search tool, which lets you look up previous installations linked to your property. The process takes less than a minute and gives you clear confirmation of whether a certificate is on record.

Use the official FENSA website

Visit the FENSA certificate search tool and enter your house number and postcode. The system will scan the national database for any registered replacement window or door installations at your address.

What information will you see?

If a certificate exists, the search results will show:

  • The installer’s name
  • The installation date
  • The certificate number
  • Confirmation that the work met Building Regulations
  • A link to order a replacement certificate, if needed

This provides full proof that the glazing was installed correctly and officially recorded. If your property does not appear in the search: There are a few common reasons why no result shows:

  • The windows were installed before April 2002
  • The work was signed off by Building Control, not FENSA
  • The windows were installed as part of a loft conversion or extension
  • The installer was not FENSA-registered
  • The property address has changed slightly over time (e.g. flat numbering)

If no certificate is listed, you can still prove compliance by locating your Building Control completion certificate or contacting your local council for records.

How to get a replacement or duplicate FENSA certificate

If you’ve lost your FENSA certificate, or you’ve moved into a property and need proof that past window replacements met Building Regulations, you can order a replacement directly through FENSA. The process is simple, affordable and available even if you were not the homeowner at the time of installation.

A replacement certificate costs £25 including VAT (price correct at the time of writing). It is issued digitally, though some homeowners request a printed copy for their records. Before ordering, it’s important to understand that a replacement can only be provided if the original work was carried out by a FENSA-registered installer. If no FENSA record exists, you will need to rely on Building Control records instead.

Below is the full step-by-step process to follow to ensure you seamlessly get a replacement.

FENSA certificates

Step 1: Visit the FENSA certificate search page

Go to the official FENSA Certificate Search tool on the FENSA website. This is the only place where you can access the national FENSA certificate database. The system covers all compliant replacement window and door installations in England and Wales since April 2002.

Step 2: Enter your postcode and house number

Type in your house number and postcode exactly as they appear on your property details. The search tool will scan the FENSA database and return all matches for your address. If your property has changed from a house to flats (or vice versa), try any earlier versions of the address as well.

Step 3: If a record exists, click ‘Order Certificate’

If your address has a FENSA record, you will see details such as:

  • The installer’s company name
  • The installation date
  • The certificate number
  • Confirmation of Building Regulations compliance

A button will appear allowing you to order a replacement certificate. You do not need proof of ownership; buyers, sellers, landlords and new occupants can all request duplicates.

Step 4: Pay the replacement fee

You will be taken to a secure checkout, a replacement certificate currently costs £25 including VAT. Payment is made online using a debit/credit card and once paid, the certificate is issued automatically. Prices occasionally change, so it is good practice to check the exact cost on the FENSA website before ordering.

Step 5: Receive your certificate

Most replacement FENSA certificates are emailed to you within minutes. Some installers may also provide the option of a printed copy sent by post, although this is less common.
You should save the certificate with your house documents, as you will need it if you ever sell the property.

Can you get a FENSA certificate retrospectively?

You cannot get a genuine FENSA certificate retrospectively. FENSA certificates are only issued at the time the work is completed, and only when the installer was FENSA-registered and has notified the installation through the scheme.

If the installer did not register the job at the time, or if they were not part of FENSA, no certificate can be created afterwards. However, you can still prove compliance in other ways.

If the installer was FENSA-registered but the certificate is missing

If the original installer was registered and correctly notified of the work, you can order a replacement certificate from the FENSA website. This is not retrospective; it is simply a re-issue of an existing record.

If there is no FENSA record for your property

In this case, FENSA cannot help. Instead, you will need to rely on one of the following:

  • Apply for a Building Control Regularisation Certificate: Your Local Authority can inspect the work and issue a compliance certificate if it meets current standards. This is the only way to obtain official proof retrospectively.
  • Use indemnity insurance when selling your home: If the glazing has been in place for several years without issue, conveyancers often resolve the missing certificate through a simple indemnity policy. This does not prove compliance but protects the buyer from future enforcement.
  • Provide evidence of the installer’s competence: If the installer is a member of another competent person scheme (e.g. Certass), that certificate may be acceptable.

Do loft conversions need a FENSA certificate?

In most cases, no. Loft conversions are assessed under full Building Regulations, which means any new windows installed as part of the conversion are inspected and signed off by Building Control, not FENSA.

This applies to Velux roof windows, dormer windows and any new structural openings created during the build. Building Control checks everything from fire escape compliance and safety glazing to thermal efficiency, insulation and structural integrity, so the glazing is already certified through this process. A FENSA certificate only applies to replacement windows in existing openings, which is why it is rarely needed for loft conversions.

When FENSA might be needed in a loft conversion

Although loft conversions themselves do not usually require a FENSA certificate, there are situations where FENSA remains relevant within the same project. If you replace existing windows elsewhere in the house while the loft work is underway, those replacements fall under FENSA rather than Building Control.

This includes swapping out old frames for new double glazing on lower floors, upgrading bedroom windows unrelated to the loft structure, or replacing non-fire-escape windows that are not part of the new loft space. You may also need a FENSA certificate if you replace windows yourself without arranging a Building Control inspection, or if your loft company brings in a FENSA-registered installer to update older windows separately from the conversion.

As a simple rule, if the window was newly installed as part of the loft build, Building Control will sign it off; if the window was replaced outside the scope of the loft conversion, FENSA may apply.

Selling a house with a loft conversion and no FENSA certificates

When selling a property, buyers and solicitors will almost always ask for proof that any window replacements complied with Building Regulations. This is routine and applies even if the glazing work happened many years ago. If your home has a loft conversion, you may have Building Control sign-off for the new loft windows, but no FENSA certificates for older replacement windows elsewhere in the house. This is a common situation and can be resolved in several ways.

A buyer is mainly looking for reassurance that the work was lawful and safe. If you cannot provide a FENSA certificate, you can still supply alternative documentation that satisfies most conveyancers:

  • Building Control Completion Certificate: For the loft conversion, this confirms all new loft windows, dormer loft conversions and structural work were inspected and approved by your Local Planning Authority.
  • Regularisation Certificate: If older windows were replaced without FENSA or Building Control at the time, you can request a retrospective Building Control inspection. If the installation meets standards, the council will issue a regularisation certificate.
  • Indemnity insurance: If the glazing has been in place for several years without issue, indemnity insurance is often the quickest solution. It reassures the buyer without needing further inspections, provided no recent alterations have been made.

FENSA certificate FAQs

If you are replacing windows or completing a loft conversion, it helps to understand how FENSA applies. These quick answers cover the most common homeowner questions, from guarantees to Velux windows and the difference between FENSA and Certass.

Is a FENSA certificate a guarantee?

No. A FENSA certificate is not a warranty or guarantee. It is proof that your replacement windows or doors met Building Regulations on the day they were installed and that the work was notified to your Local Authority.

Most FENSA installers must provide a separate insurance-backed guarantee, issued by the installer’s insurer, not FENSA itself.

What about Certass vs. FENSA?

Certass and FENSA are both government-authorised competent person schemes for replacement windows and doors. They perform the same role:

  • Certify that glazing meets Building Regulations
  • Notify the Local Authority
  • Allow installers to self-certify installations

If your installer is Certass-registered rather than FENSA-registered, you will receive a Certass certificate rather than a FENSA certificate. Both are equally valid for selling a home or proving compliance.

Do loft conversions need a FENSA certificate?

Usually not. Loft conversions are signed off through Building Control, which inspects all new structural openings, roof windows, fire escape glazing, insulation and thermal performance. New Velux windows, dormer windows and structural openings created during the loft build are covered by this process, so a FENSA certificate is not required.

Do Velux windows need FENSA?

Velux or rooflight windows fitted as part of a loft conversion or extension do not need FENSA certification because they are included in the Building Control inspection.

However, if you simply replace an existing Velux window in the same opening outside a loft conversion project, and the installer is FENSA-registered, the replacement may fall under FENSA rules.